Privacy Policy

At Shedetics, we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have over your information.

1. Who We Are

Shedetics operates the Shedetics website and provides personalised home workout plans and fitness content. For any questions about this policy, contact us at support@shedetics.com.

2. Information We Collect

Information you provide directly

• Account information: your name and email address when you register or purchase a plan.
• Quiz responses: fitness goals, gender, age range, activity level, body measurements, and lifestyle preferences you enter during the onboarding quiz.
• Health & fitness data: height, weight, date of birth, and fitness goals you enter in your profile, and the activity you log in the app — such as fasting sessions, water intake, weight updates, and challenge check-ins.
• Payment information:your subscription purchase is processed entirely by Apple through the App Store's In-App Purchase system. We do not receive, process, or store your card details, Apple ID, or any other payment information — Apple handles this in accordance with its own privacy practices.
• Communications: messages you send to our support team.

Information collected automatically

• Technical data: our hosting provider records standard server request logs — IP address, browser type, and operating system — which are used to serve the site securely and diagnose faults.
• Cookies and similar technologies: see our Cookie Policy for details.
• Health app data (Apple Health): if you connect Apple Health, we read your step count to show it in the app. This data stays on your device — we do not transmit or store it on our servers. You can disconnect access at any time in iOS Settings.

3. How We Use Your Information

We use the information we collect to:

• Generate and deliver your personalised workout and nutrition plan.
• Process payments and manage your subscription.
• Send transactional emails such as purchase confirmations and plan updates.
• Send marketing communications (only where you have consented or where permitted by law).
• Improve, personalise, and develop our platform and services.
• Prevent fraud, ensure security, and comply with legal obligations.
• Respond to support requests and enquiries.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract performance: to fulfil our obligations when you purchase a plan.
• Legitimate interests: to improve our services, prevent fraud, and communicate relevant updates.
• Consent: for marketing emails and non-essential cookies, which you may withdraw at any time.
• Legal obligation: where required by applicable law.

5. Sharing Your Information

We do not sell your personal data. We may share it with trusted third-party service providers who help us operate our business, including:

• Apple, as the operator of the App Store and In-App Purchase system, for processing your subscription payment.
• Email and communication platforms for sending plan and account updates.
• Cloud hosting and infrastructure providers.

All third parties are contractually required to handle your data in accordance with applicable data protection law and only for the purposes we specify.

We may also disclose your data where required by law, court order, or to protect the rights, property, or safety of Shedetics, our users, or others.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymise your data within a reasonable period, unless we are required to retain it for legal or regulatory reasons.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete data.
• Deletion: you can permanently delete your account and all associated data at any time directly in the app, via Profile → Delete account — this takes effect immediately and does not require contacting us. You can also request deletion by emailing us (see below), including for data we may hold outside your account.
• Restriction: request that we limit how we process your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at support@shedetics.com. We will respond within 30 days.

8. International Data Transfers

Some of our service providers are located outside your country. Where we transfer data internationally, we ensure appropriate safeguards are in place — such as standard contractual clauses approved by relevant authorities — to protect your information.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify you by email or via a prominent notice on our website.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@shedetics.com.